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atan09(Newbie)Newbie
13 Apr 2026

Hi there,


Does anyone know if the ATO can issue a formal invoice or receipt for voluntary payments made towards your HELP loan?


I understand that it is possible to print or download a list of the transactions that have been made on your HELP loan (including the voluntary repayments you have made) but I am specifically interested in a receipt / invoice format that documents other important details such as the ABN and business name.


Much appreciated


28 views
1 replies
28 views
1 replies

All replies

NikkiATO(Community Moderator)Community Moderator
15 Apr 2026

Hi @atan09,


No. We don’t issue formal invoices or receipts for voluntary payments made towards a HELP loan.


What we do provide is a record of your HELP account transactions. You can view, download or print a transaction history in ATO Online services, which shows:

  • the date of each payment
  • the amount paid
  • that the payment was applied to your HELP balance (including voluntary repayments).

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Can the ATO provide a formal receipt for voluntary HELP loan payments? | ATO Community