How do I claim ATO held super if my DASP is already completed?

 Author: KaraATO(Community Support)Community Support

28 Apr 2026

Hi @Marcy,

I just wanted to confirm a few details so I can best guide you:

• Have you previously reported unpaid super from this employer?
• Do you know which quarters are affected and the total amount owed?
• Have any of the amounts been confirmed as paid to the ATO?

Based on what you’ve shared so far, it sounds like your former employer may have reported super contributions after the original due date. When super is paid late, the employer is required to report and pay the amounts to us through the super guarantee charge (SGC) process, which is handled separately from their normal super payments.

When your super is paid into your super fund or held by us, this depends on whether the employer has:

• reported all outstanding amounts (this can include multiple quarters and employees), and
• paid the total amount owing to us.

We’re unable to provide a specific timeframe for this. If an employer doesn’t pay what they owe, we may take firmer action. In some cases, they may also be working with us under a payment arrangement.

As amounts are reported and paid to us, we distribute them to all affected employees. This means you may receive the super in smaller amounts over time, rather than all at once. If you don’t currently have an active super fund, we’ll hold the money safely for you until it can be paid.

Because you’ve since left Australia and claimed your super through the DASP process, this does make things a bit more unique in terms of when and how any late super amounts are paid to you.

If the employer has since paid the outstanding amounts in full and they’re currently held by us, then yes - you'd likely apply through the ATO‑held super process.

However, the best next step is to phone our super team to check:

• whether all outstanding amounts have been reported by the employer
• whether they’ve paid what they owe (either partly or in full)
• what you need to do next to have any amounts paid to you, and
• the timing of when you should apply for the ATO held super (i.e., each time an amount is paid or after it's paid in full).

If they can't resolve it over the phone, you can ask for the matter to be escalated for further investigation. If phoning isn't an option, you can consider nominating a person to act on your behalf for DASP related matters or writing into us.

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 Author: Marcy(I'm new)I'm new

28 Apr 2026

Thank you for the reply.

I have phoned previously and know that my remaining Super was paid to the ATO but the ATO held onto it instead of transferring it as I had left the country. They told me to do the DASP application and I should get the ATO held money too (they didn't seem super sure of this) but I didn't, I only got the money from my Super. So seeing as I know the ATO is definitely holding it, is there a way to apply from it online as calling is tricky with the costs and time difference and I have already called once and know the ATO has the remaining amount.

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