Lodged on 1 December. today is may already.
it’s been balancing account since, I called few times but they not giving me any information.
I had to move out of my apartment and I applied centerlink 1 month ago, I really need my tax return but looks like nothing I can do.
Hi @Nativa,
Given you lodged on 1 December and it's now May, your return has exceeded our standard processing timeframe of 12 business days for electronically lodged returns. When you've called and haven't been able to get specific information about what's causing the delay, the next step is to lodge a complaint with us.
You can lodge a complaint through several channels:
If you're experiencing serious hardship, mention this in your complaint as we may be able to prioritise processing in these circumstances.
I lodged a complaint a week ago and got a reply saying it would take 28 days, but haven’t had any updates since.
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