Scenario is that we had to do an STP update event for an employee for FY2025. Prior to update event being done Gross was $25000 for year ending 30/06/25.
Update event process successfully to reduce YTD gross to $15000. Expected to see in MyGov the income statement for the employee to have been dropped to $15000 however what is displaying is the original entry for $25000 AND another entry for $15000.
All I have in my payroll system is the revised $15000 for that FY.
I believe this is something that the ATO will need to resolve as I've followed the process required and I have the correct information. It's MyGov that is not correct for this employee.
Has anyone experienced this sort of issue?
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38 views
6 replies