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owie(Newbie)Newbie
9 July 2026

So I went and applied to a tfn and used my myID Gmail instead of my normal myGov one and now when I try linking it to myGov account I can’t on my other Gmail I got a notification saying we have made a new myGov account but I don’t even have the password for that so what can I do I have also applied for a new tfn but it dosent let me and keeps asking me to phone the support line

21 views
1 replies
21 views
1 replies

All replies

PollyATO(Community Support)Community Support
12 July 2026

Hi @owie,


myID and myGov are two different systems.


If you've set up your myID with one email address and your myGov account with another, this can sometimes cause problems when you're trying to sign in or link services.


A good first step is to check that the email address in both accounts match. If they don't, try updating your myGov account to use the same email address as your myID and then try signing in again.


If you've applied for your TFN using myID, and you've received this straight away, this is your TFN for life. You don't need to apply again, your personal TFN will remain the same forever!

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