I moved permanently to New Zealand in 2019, so I no longer have access to my Australian phone number or bank account.
I can still log in to myGov and have received a message saying that my end-of-year income statement has been finalised by my employer. However, I can't link my myGov account to the ATO.
I've called the ATO and tried to verify my identity, but I wasn't able to because I don't have any current Australian identity documents, and my passport expired more than three years ago. The officer I spoke with recommended that I submit a paper form to update my details.
I'm a bit worried that I may not be able to lodge my tax return because I can't access my ATO account to view my income statement or tax information.
Could you please let me know what I should do next?
Thanks for your help.
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