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20 Sept 2023

I am lodging my tax for the first time (International student) and MyGov wouldn't accept my bank account details saying:

  • "This does not match what is held on ATO records (APS104)

I have tried the website for assistance but nothing is working. The online and app options, both take me back to the section to enter Bank Account details.

Any assistance to fix this/ get past this will be helpful in order to complete my TAX return in a timely manner.


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355 views
1 replies

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Most helpful reply

JacobATO(Community Support)Community Support
21 Sept 2023

Hey @coconutwireless


This would normally indicate that we do not have this bank account on file, normal if this is your first time lodging a tax return.


Have a look at our article Linking your myGov account to the ATO for some guidance on linking your account. Worst case scenario if you are unable to link is to lodge using a different lodgment option.

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How to link my Bank Account to myGov as a first time TAX payee (International Student)? | ATO Community