Thx for helping me, I lodged 23 tax return electronically, for franked dividend, ATO gave noticed of assessment, they cancelled my dividend income and also cancel my franking credit for 23, I then amended it, they assessed it and then cancelled it again, why would they cancel my fully franked dividend income and its imputation credit? Would it be that I have fill in (electronically) incorrectly?
Hello @PuzzledMoreThan,
We don't normally cancel a return for no reason, theres a chance that other information has been reported to us and we are in the process of altering that return. When we pull a return back to manual adjust it they come up on the statement of account as cancelled until we are finished. If it has been a couple of weeks I would suggest taking a look in your communication history on ATO Online Services to see if we have sent you a message regarding the lodgment.
Hello @PuzzledMoreThan,
We don't normally cancel a return for no reason, theres a chance that other information has been reported to us and we are in the process of altering that return. When we pull a return back to manual adjust it they come up on the statement of account as cancelled until we are finished. If it has been a couple of weeks I would suggest taking a look in your communication history on ATO Online Services to see if we have sent you a message regarding the lodgment.
15 Apr 2026 · 4 min read time
16 July 2025 · 5 min read time
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