I cannot access MyTax to lodge. Error PAB.DE.0002

Question

 · Accepted Answer

AnitaATO · Answer

Hey , The error you're receiving can mean that you have extra security on your account. Have you been part of any security breaches that would require extra security? You will need to speak to us to get further assistance with accessing your MyGov account. There may be further checks they need to do first. Check out the troubleshooting info (https://www.ato.gov.au/General/Online-services/Online-services-for-individuals-and-sole-traders/ATO-online-services-and-myGov/Help-and-support-for-online-services---individuals/#:~:text=not%20be%20available.-,You%20will%20need%20to%20contact%20us.,-An%20error%20has) on our website.

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