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DriftMedia(Newbie)Newbie
3 Jan 2024

When trying to access ATO via myGov, I have been receiving the following error:


"An error has occurred

We are currently experiencing technical difficulties. We apologise for any inconvenience.

Return to myGov and try again. If the problem continues, contact usLink opens in new window

.

Error code: server_error"


This has been occurring for more than a week, and is causing stress as I need to access some of my Tax Documents. Please shed some light on what is going on.

305 views
1 replies
305 views
1 replies

Most helpful response

Most helpful reply

TonyATO(Community Support)Community Support
3 Jan 2024

Hi there @DriftMedia


Can you please try the following:

  • Clear the cache and cookies in your web browser and try again.
  • Try an alternative supported web browser such as Firefox or Chrome.
  • Restart your device

Please let us know how you go.

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