I am trying to apply for a director ID. I often receive this below message
Your details could not be matched
Select Cancel to exit the session. Error code: PAB.DE.0002
Could you please advise me on what to do?
kind regards,
Jack
Hello @Jack-R,
This error usually comes up when you have restrictions on your account due to previously reported fraud or scam. You may need to contact the Client Identity Support Centre to see if you fit into that category and also to potentially get it corrected.
Hello @Jack-R,
This error usually comes up when you have restrictions on your account due to previously reported fraud or scam. You may need to contact the Client Identity Support Centre to see if you fit into that category and also to potentially get it corrected.
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