Loading
This thread is archived and the information may not be up-to-date. You can't reply to this thread.
ManishB(Newbie)Newbie
12 Feb 2024

Hi,


I wrongly made a payment into ATO account. And got an email back to provided correct EFT.

I need the money to refund , I tried calling ATO but call doesnt get through even after 1 hour wait time.

Please help thanks

Manish

347 views
1 replies
347 views
1 replies

Most helpful response

Most helpful reply

WendyATO(Community Support)Community Support
14 Feb 2024

Hi @ManishB,


Oh no, we can try to track it down for you. The best way to fix this is to speak to us.


If you check out this link about missing payments you'll see what info we'd need from you so you can have it handy.


We're open at 8am this can be a quieter time to get through if it's possible for you try then.


Let us know how you go.

All replies

Most helpful reply

WendyATO(Community Support)Community Support
14 Feb 2024

Hi @ManishB,


Oh no, we can try to track it down for you. The best way to fix this is to speak to us.


If you check out this link about missing payments you'll see what info we'd need from you so you can have it handy.


We're open at 8am this can be a quieter time to get through if it's possible for you try then.


Let us know how you go.

Loading
Accidental txn to ATO and need the refund bak to my account | ATO Community