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Pegasus(Newbie)Newbie
4 Apr 2024

It’s the first time for me to process automated superannuation payments via Xero.

I’m wondering, once the super fund providers accept the payments, and the batch status from Xero updates to Processed. Where can I find the payment history of this payment on the ATO business portal? The Xero support team suggested me to get in touch with the ATO so you can advise when and where Super payments appear on your website. 


I look forward to hearing from you.


Thank you

Chai

1,959 views
1 replies
1,959 views
1 replies

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Deb_ATO(Community Support)Community Support
8 Apr 2024

Hi @Pegasus


If you've made the payment instruction and payment through Xero, there won't be any record on the ATO business portal. You can use your bank statement for a record along with the instructions from Xero.

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Most helpful reply

Deb_ATO(Community Support)Community Support
8 Apr 2024

Hi @Pegasus


If you've made the payment instruction and payment through Xero, there won't be any record on the ATO business portal. You can use your bank statement for a record along with the instructions from Xero.

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Superannuation payment via xero | ATO Community