Loading
Usersc90(Newbie)Newbie
7 May 2024

Hi,


I'm trying to discuss and gain an understanding of a notice of assessment. I've called the ATO individual line 10 times, they're either closed because it's the weekend, public holiday or after 5pm. I've called several times during business hours and provided all the details requests by the robot, then it just tells me they're busy and can't take my call.


How do I get in contact with the ATO to talk about this notice of assessment?


Kind Regards,

User

2,904 views
1 replies
2,904 views
1 replies

Most helpful response

Most helpful reply

AnitaATO(Community Support)Community Support
9 May 2024

Hi @Usersc90,


Yes, we're closed on weekends and public holidays. But we're open every other day from 8am-6pm your local time.


We're experiencing high call volumes; we do ask that you persevere as someone will be able to help you. The best time to make contact is first thing of a morning.


We may be able to help you here. What are you needing to understand about your notice off assessment?

All replies

Most helpful reply

AnitaATO(Community Support)Community Support
9 May 2024

Hi @Usersc90,


Yes, we're closed on weekends and public holidays. But we're open every other day from 8am-6pm your local time.


We're experiencing high call volumes; we do ask that you persevere as someone will be able to help you. The best time to make contact is first thing of a morning.


We may be able to help you here. What are you needing to understand about your notice off assessment?

Loading
How to contact ATO call centre? | ATO Community