what do i need to do when I've been lock out of my mygov account completely before linking ATO

 Author: jeannette9728mi(Newbie)Newbie

17 May 2024

Hii there Wrote to @Jazzah,

Go to the myGov website (https://my.gov.au/) and click on the "Trouble signing in?" or similar link.

Follow the prompts to recover your account. You may need to answer security questions or verify your identity through alternative means since you no longer have access to your old email or phone number.

If you cannot recover your account online, you may need to contact myGov support for assistance. Look for a customer service number or email on the myGov website.

Once you regain access to your myGov account, update your contact details immediately. This includes adding a new email address and phone number that you have access to.

After updating your contact details on myGov, proceed to link your Australian Taxation Office (ATO) account to myGov.

You can do this by logging into myGov, selecting the ATO service, and following the prompts to link your accounts. This will allow you to manage your tax affairs online.

Since you mentioned being unaware of the requirement to file tax returns annually, make sure to file your tax returns for the past years you have been working. This is important to avoid penalties and ensure compliance with Australian tax laws.

I hope this will help you!!!

Best Regards,

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