payments have been made from my pay and i have paid too much. how can i get advice from ATO that it has been paid?
"payments have been made from my pay"
If these payments aren't voluntary payments then this will not be the case.
See voluntary repayments. https://www.ato.gov.au/individuals-and-families/study-and-training-support-loans/voluntary-repayments
Here is a link on paying your HECS debt.
https://community.ato.gov.au/s/article/a079s0000009GnGAAU/paying-my-hecs-help-student-loan
All replies
"payments have been made from my pay"
If these payments aren't voluntary payments then this will not be the case.
See voluntary repayments. https://www.ato.gov.au/individuals-and-families/study-and-training-support-loans/voluntary-repayments
Here is a link on paying your HECS debt.
https://community.ato.gov.au/s/article/a079s0000009GnGAAU/paying-my-hecs-help-student-loan
Featured articles
3 June 2026 · 3 min read time
13 May 2026 · 4 min read time
24 Aug 2025 · 3 min read time