Loading
This thread is archived and the information may not be up-to-date. You can't reply to this thread.
OliviaGM(Newbie)Newbie
4 July 2024

Hello,


I am a UK citizen currently on a working holiday visa in Australia. I have been trying to link my gov account to my ATO to lodge a tax return. I have answered the TFN and address questions. When I get to the next two questions I answered my super and bank account to which it told me there was an error. So I called the ATO to get a linking code. I gave them my name, dob, TFN, passport number, employers ABN, employers name. They told me it wasn’t enough to get a linking code. They never asked for my address or UK drivers license. They told me the only way is to either get a new TFN or fill out the individuals change of details form. I do not understand why I need to do this as I gave them all the information I could. They asked if I had any letters for the ATO which I don’t, if I have Medicare which I don’t or a immi account but as I am a UK citizen I’ve not needed either.


Any help on how I can get a linking code?

1,492 views
1 replies
1,492 views
1 replies

Most helpful response

Most helpful reply

TaraATO(Community Support)Community Support
4 July 2024

Hello @OliviaGM


The only way to get a linking code is to call us so you did the right thing there. It sounds like if you've never lodged with us, so we wouldn't have your bank details on file.


We might not have enough details to identify you just yet if you've haven't lodged with us before. I get it, filling out a change of details form isn't ideal, but it might be the best option for your situation. This way we will have more info about you to be able to identify you.

All replies

Most helpful reply

TaraATO(Community Support)Community Support
4 July 2024

Hello @OliviaGM


The only way to get a linking code is to call us so you did the right thing there. It sounds like if you've never lodged with us, so we wouldn't have your bank details on file.


We might not have enough details to identify you just yet if you've haven't lodged with us before. I get it, filling out a change of details form isn't ideal, but it might be the best option for your situation. This way we will have more info about you to be able to identify you.

Loading
How to get Linking code? | ATO Community