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Hen(Newbie)Newbie
5 July 2024

In my MYGOV account under the ATO I had unclaimed superannuation Of $1300 roughly. I could see it was there but had to wait until I turned 65 to claim it through the MyGov site.

I turned 65 yesterday so I logged into MyGov today to apply for my super however the balance is now zero. It say I have no super to claim.

The only proof I have is a print out I did back in February that gives me the reported super balance and the fund name is ATO held super.

Where did my money go and how can I access it now please?

725 views
3 replies
725 views
3 replies

Most helpful response

Most helpful reply

ZiadATO(Community Support)Community Support
10 July 2024

Hey @Hen


Rest assured, even though you may not see it, it wouldn't have just disappeared 😊


Did you have any open Super accounts, if so, it may have been transferred there.




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esther598(Initiate)Initiate
5 July 2024

Hello,

I understand your concern about the missing unclaimed superannuation. Let’s address this step by step:


Check Your Super Online:

Log in to your myGov account.

Select Australian Taxation Office.

Navigate to the Super section.

Explore the Information and manage options.

Here, you can check your super balances, find lost super, compare super products, choose a new super fund, and transfer your super.

Search for Lost Super:

If you’ve lost track of your super, use your myGov account to search for lost super.

If you find unclaimed super listed, you can claim it directly through MyGov.

Make sure to update your contact details in myGov if needed, so the ATO can match it to you.

Contact Previous Super Funds:

If your unclaimed super isn’t listed in your ATO online services, contact your previous super funds.[removed by moderator]


They might have transferred your money to the ATO.

Ensure the ATO has your correct contact details.

Remember, you can also use the ATO app for some of these tasks. I recommend starting with the myGov account to check your super status and find any unclaimed amounts.

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