Author: taxfriend(Superuser)Superuser 11 July 2024
i work for the ATO, i worked in the department that processes tax returns for 2.5 years.
The ATO has a safety net where tax returns that are lodged at the start of taxtime are all placed on hold until a particular date to ensure no issues in the system or flaws within the ATO Online programs and to identify common trends for reporting purposes, no refunds are processed prior to this date so the tax returns are held in "balancing account." As you have lodged within days of taxtime you would fall into the above safety net.
Not to mention your tax agent should have relayed the information here: Amend your tax return about waiting to amend your tax return until the original Notice of Assessment is issued to not cause delays and issues with the return.
I would recommend waiting the minimum 14 days from 4th July which would be 18th July then following up on the progress of your return.
All the best @godshappines