G'day everyone;
some time ago it was possible for the employer to simply pay the superannuation into the employee's fund, directly; no intermediaries required; it would take no more than a few days to see the funds in my super account;
Fast forward to today, it seems this isn't possible anymore or isn't that simple anymore;
Specifically, the place I work for, is adamant in its position of making super payments through the SBSCH; and note; the SBSCH is a free service from the ATO itself, so the employer will NEVER switch to a paid service;
the problem is that, according to what I am told by the employer, even if the employer's accountant's office does send the required excel spreadsheet to the specified email one or two weeks before the due date, then the ATO takes forever (way beyond the due date for the super period) and as a consequence the funds on my super account show up WAY too late and WAY beyond the due date set by the ATO itself.
So, ... firstly, am I being told the truth? Does the Employer has the correct understanding of the required procedure? (They may be doing something incorrectly not understanding the Australian taxation system, causing unnecessary delays without even realizing they are getting it wrong in the first pace); Why the ATO's SBSCH takes so long to reply to the accountant with the actual payment instructions? And how can this be rectified / streamlined?
I am starting to become really quite upset by this never ending discharge of responsibilities between the employer and teh ATO's SBSCH.
It is simply not acceptable!
What can be / should be done to solve this?
Thanks,
kind regards,
Your faithful Tax Payer.