Loading
This thread is archived and the information may not be up-to-date. You can't reply to this thread.
quete(Newbie)Newbie
21 Oct 2024

Trying to complete my tax return online, however, the ATO will not recognise my bank details as 'The BSB doesn't appear to belong to a bank in Australia'.

Anyone else had this issue/how to rectify?


280 views
1 replies
280 views
1 replies

Most helpful response

Most helpful reply

JayneATO(Community Support)Community Support
22 Oct 2024

Hey @quete,


There's a couple of things you can try.


Firstly, check that you're entering your BSB correctly, no spaces. Check with the bank to confirm that you are entering the correct number.


Try updating your financial details in your myGov before beginning your tax return.


Check out the info we have on how to update your financial institution details.

See how you go with these.

All replies

Most helpful reply

JayneATO(Community Support)Community Support
22 Oct 2024

Hey @quete,


There's a couple of things you can try.


Firstly, check that you're entering your BSB correctly, no spaces. Check with the bank to confirm that you are entering the correct number.


Try updating your financial details in your myGov before beginning your tax return.


Check out the info we have on how to update your financial institution details.

See how you go with these.

Loading
St. George bank BSB not recognised as Australian? | ATO Community