I am increasingly getting supporting documents for purchases made 'online'. Many of these receipts or confirmation orders are coming through as the 'only' documentation and trying to follow up with companies is time consuming and sometimes impossible to get a 'Tax Invoice' or Receipt that meets the defined ATO Requirements.
Currently I have a 'Tax Invoice' that shows all the relevant details but does not say 'Total Includes GST' or other relevant text, nor does it have a tax breakdown. I have now been on hold for about 40 mins trying to contact them.
Are the words 'Tax Invoice' on the document enough to use to claim the GST inputs? This, and many of the other organisations I am experiencing issues with are large organisations. I am wondering if what they are sending through is correct and I am just misinterpreting the requirements?
Thanks Gen
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