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davcarol(Newbie)Newbie
8 Jan 2025

I have been charged for pipes, but the company inadvertently put the wrong price on the invoice, they have overcharged me by $1330 + gst, they now say I have to pay this as they can’t change their invoice and instead next time I purchase over $2000 of product they will credit me the $1330+ gst.

Can they legally do this or do they have to issue a credit as it was their mistake?

As i don’t have a spare $1433 to be able to give them. Thanks

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davcarol(Newbie)Newbie
8 Jan 2025

Update

they have now given me a credit for original incorrect invoice and reissued correct invoice

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invoice incorrectly by supplier and they won't correct the invoice | ATO Community