Claiming both financial hardship & compassionate release of super

 Author: DamienATO(Community Support)Community Support

24 July 2025

Hi @KBSHRIMPTON,

I'm sorry to hear this, it sounds like you've been through a really tough time. I hope things get better and you can get the support you need.

From the sounds of your situation, our personal crisis support page could be helpful. It has our contact number, plus links to other community support options.

Access to your super due to financial hardship is assessed by your super fund - so you'll need to contact them. They may ask for evidence to support your request.

In terms of accessing your super on compassionate grounds, dental treatment is an eligible expense. You need to meet certain conditions, have supporting medical reports and a quote for the treatment. In simple words, the treatment must be medically required. The linked page has more detailed info and also links to instructions about how to apply.

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