Login from my gov
Click on the ATO link.
loading wheel is dispalyed and it stuck there .
URL has below infmation "https://onlineservices.ato.gov.au/Individual/ErrorPage?ps=SessionManager%20-%20init&p=&r=&e=ATOO-1753389253435&"
Hiya @dhanyasmailbox
Hopefully this is already working for you! If it's not you can try clearing your cookies and cache or using a different browser.
I am getting the same issue when I was helping my dad with his Mygov account
ErrorPage?ps=SessionManager - init&p=&r=&e=ATOO-1773638035311&
I removed the link to then readd it, when trying to readd it, it get the same issue
I use the same computer to do my own mygov and tax, no issues
Hi @Sam1209,
Based on what you've said - I'd encourage your dad phoning myGov to report the error (and mention that you've been able to successfully log onto your account, from the same computer).
If they can't resolve it over the phone, your dad should be able to ask them to escalate the matter off further.
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