Where is my tax return?

 Author: RachelATO(Community Moderator)Community Moderator

16 Oct 2025

Hi @hayley,

There are a few steps you can take.

First, it’s important to confirm where the refund was sent. You can check the bank account details listed on your original tax return through your myGov account. If the account details were incorrect or closed, the refund may have bounced back.

If the refund was paid but you didn’t receive it, you can request a trace of the refund. This is something we can do to confirm where the money went and whether it was received. You’ll need to call us ask for a refund trace. If you’ve already done this and haven’t heard back, it’s worth following up again.

Also, if you lodged an amendment while the original return was still being processed or under review, it can delay things further. Amendments can take up to 50 business days to process, especially if we need to manually review them.

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