Hi All
I have an employee who has reached out to ask us to lodge an STP event prior to STP roll out to clear the 'current employer' listed under their account in the ATO portal.
They have completed their tax return using a payment summary so this isnt an issue.
They are simply wanting it removed from their account. Are we obliged to do so or is this something the ATO can rectify for them?
Hiya @RandPayroll 👋
No.
What the ATO displays in ATO Online services for each taxpayer is informed by employer reporting but this specific issue is an ATO one.
Many taxpayers get fixated on that display but it doesn't impact anything. Employers can influence the employment relationship only in STP by reporting Cessation date. Prior to STP, payment summaries and group certificates didn't require employers to report that data.
This is between the taxpayer and the ATO. ATO is likely to tell them that it doesn't impact anything and are unable to change it. Or maybe they can do something. Either way, their issue. 😉
Deanne
15 Apr 2026 · 4 min read time
16 July 2025 · 5 min read time
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