I am after information on when to charge and not charge GST when it comes to supply of goods for people with disabilities. We are a provider of NDIS and supply vehicle disability solutions either direct to the customer who is using the solutions or to a business who will be installing it for the customer. My question is in regards to GST and on freight. I have two scenarios that i am unsure of whether or not to charge GST and we have received push-back from both the customer and the businesses we deal with when we have GST on the invoice so i want to make sure before we go back to them. Scenarios are as follows:
1. We supply a disability aid directly to the customer (such as a vehicle positioning harness) and we need to freight it to their location. Does the freight component attract GST to the customer?
1. We supply a disability aid to another business who will then install it for the customer. We need to freight the goods to the other business, does the freight component attract GST to the business?