Could you please help? I have been trying to log into MyGovID (my iphone) for Online Services for Agents (my computer). The 4-digit authentication code on my iPhone does not match with the code on my computer. This has never happened to me before. I have been using the same process since MyGovID started.
Just a quick update. The problem has been fixed. I phoned 1300 287 539 (option 2). The ATO officer advised me to open Relationship Authorisation Manager (RAM) on ATO website and then opened mygovID on my iPhone using my password. The two 4-digit authentication codes matched. He then advised me to open 'Online Services for Agents' on ATO website and clicked on mygovID. My account opened successfully. He also advised that I do not need to go through RAM next time. just go through the normal process.
Just a quick update. The problem has been fixed. I phoned 1300 287 539 (option 2). The ATO officer advised me to open Relationship Authorisation Manager (RAM) on ATO website and then opened mygovID on my iPhone using my password. The two 4-digit authentication codes matched. He then advised me to open 'Online Services for Agents' on ATO website and clicked on mygovID. My account opened successfully. He also advised that I do not need to go through RAM next time. just go through the normal process.
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