Author: TonyATO(Community Support)Community Support 1 July 2021
Hello @carticiyer
The Medicare Entitlement Statement is obtained from Medicare (Services Australia), so we can't really give any formal advice about this.
Having said that, I have done some research for you and found the following information on the Services Australia website:
Download and complete the Application for a Medicare Entitlement Statement form.
To complete the form electronically, save a copy of the form before you start filling it in.
Print, sign and scan the form and email it to the Medicare Entitlement Statement Unit.
It sounds like the client will need to print the form, sign it and then email it. You can find the the information here: Application for a Medicare Entitlement Statement form
If you need more information, you will need to contact Services Australia again.
All the best.