Hi,
My tax return has been canceled but still says processing. I've read up on this and from what I see it is rather normal. How long does this process take though as my last few tax returns have been processed mega quickly, 6/7 days!! Great job guys??? but this one has been on the same status for almost 10 days now?
Thanks for your help in advance ??
Hi @Layla,
You're completely right, that's normal.
When we process your tax return we have to check a lot of things before we finalise it.
Usually the return being cancelled is just our system doing some further checks, or we've received some further information.
We'd rather take a little longer than ask you to pay back money because we missed something!
As for how much longer this could take, our service standard for returns lodged online is 12 business days.
By the sounds of it you're still within this timeframe.
Hopefully it shouldn't take too much longer.
Hi @Layla,
You're completely right, that's normal.
When we process your tax return we have to check a lot of things before we finalise it.
Usually the return being cancelled is just our system doing some further checks, or we've received some further information.
We'd rather take a little longer than ask you to pay back money because we missed something!
As for how much longer this could take, our service standard for returns lodged online is 12 business days.
By the sounds of it you're still within this timeframe.
Hopefully it shouldn't take too much longer.
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