Unable to log into ATO; with the following erorr occuring: A951.22 - Unable to verify your identity

 Author: EmilyATO(Community Director)Community Director

4 Feb 2022

Hi @SallyEagle

Doh! This error message usually means don't have enough information to verify your identity, or due to a security measure placed on your account.

You'll need to contact our Individuals support line. They'll be able to provide you with more info regarding your account.