An employer has stated they cannot accept my fund as it does not appear in their software. My fund is eligible to be accepted as it is not the product of a merger etc.
Is there anything I can do, apart from selecting another fund, if an employer refuses to accept my nominated super fund?
Hi @dayjilla
If you've nominated your super fund, your employer has 2 months to start paying contributions there.
If your employer needs to pay before those 2 months, they'll need to request stapled super details from us. If you only have Australian Super, that's the one we'll tell them to pay into.
There are no restrictions on which super fund your employer can be paying to, so long as it's a complying fund. Since you're with an APRA fund, so it's complying. For super guarantee, your employer is always able to make those payments. There aren't any age restrictions.
If your employer's chosen accounting software or clearing house doesn't let them make a payment, they should talk to their software provider. That sounds like a major error on the software's part!
You can show your employer our page for where to pay super to show them their obligations.
Hi dayjilla
As long as the fund you've chosen is a complying fund and it can accept contributions from your employer, your employer will need to contribute to it if you've provided them with a standard choice form which provides all of the required details for them to be able to pay to it.
I'd suggest having a conversation with your employer to work out what the issue is. Most of the 200 or so large APRA-regulated funds are public offer, i.e. can accept anyone as a member, can accept contributions from any employer.
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@SebReiter “Unfortunately, I cannot add you to the payroll because your superannuation is for public companies, and the system does not allow us to add your information.”
The fund they suggest is Australian Super. Tempted just to create an account to make all of this go away, especially with the Quarter 3 deadline looming, but the fees associated with a new account will chew up whatever I’d be getting out of it. Thoughts?
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