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Eren(Newbie)Newbie
30 Sept 2022

Hi, I am trying to link an account to myGov but whenever I try to create an account it is saying ''your bank details are does not match with ato records''. But I am using the same account for payin my taxes and gst. I do not understand why I can not link it to myGov.

34,915 views
1 replies
34,915 views
1 replies

Most helpful response

Most helpful reply

EthanATO(Community Support)Community Support
30 Sept 2022

Hi @Eren,


Sorry to hear you're running into issues linking your myGov account. Sometimes the details we have in our system for you might be incomplete or incorrect. If you're unable to link using the questions specific to you, you'll need to obtain a linking code instead. Our page on linking myGov runs through how to obtain one.

All replies

Most helpful reply

EthanATO(Community Support)Community Support
30 Sept 2022

Hi @Eren,


Sorry to hear you're running into issues linking your myGov account. Sometimes the details we have in our system for you might be incomplete or incorrect. If you're unable to link using the questions specific to you, you'll need to obtain a linking code instead. Our page on linking myGov runs through how to obtain one.

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Why my bank details not match on the system | ATO Community