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missycav(Newbie)Newbie
16 Jan 2023

Hi i am trying to help my teens link ato to mygov, they have no information that is needed, so i am told to get a linking code from ato.. they are not answering. i have tried this a few times over last 3 mths....

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331 views
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DanielleATO(Community Support)Community Support
18 Jan 2023

Hi @missycav,


I am sorry to hear you have not been able to get through our phone lines.


Unfortunately, if your children do not have enough information to link, they will require a linking code.


We are experiencing high call volumes. We ask that they persevere and someone will be able to help them.

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Most helpful reply

DanielleATO(Community Support)Community Support
18 Jan 2023

Hi @missycav,


I am sorry to hear you have not been able to get through our phone lines.


Unfortunately, if your children do not have enough information to link, they will require a linking code.


We are experiencing high call volumes. We ask that they persevere and someone will be able to help them.

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