I received my Noa and my tax refund was issued but am yet to receive it in my bank account and am not having a Eft on the payment method and my balance got credited back but I received my noa is anyone having same issue
Hi @Samy2101,
You've mentioned that your refund was credited back to your account. Usually when this happens it's bounced back from the bank. This could be that the bank account details that were on your account were incorrect.
You can log into your online services (MyGov) and confirm or update your bank details and once we've got the correct details your refund will reissue out to you.
Hi @Samy2101,
You've mentioned that your refund was credited back to your account. Usually when this happens it's bounced back from the bank. This could be that the bank account details that were on your account were incorrect.
You can log into your online services (MyGov) and confirm or update your bank details and once we've got the correct details your refund will reissue out to you.
My bank details are intact
Hi @Samy2102,
Even if the bank details look correct, go in and do an update on the online services. Something in the system or with the bank has come back saying the details are not correct. When you do an update this will then trigger the refund to issue again. Until this happens the credit will stay on the account.
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