I'd like to link Ato to myGov, the details dont match then I updated my details in myGov still doesn't work. Can anyone explain please?
2,360 views
2,360 views1 replies
1 replies
2,360 views
1 replies
This thread is archived and the information may not be up-to-date. You can't reply to this thread.
Hi @EnnaSuz,
If you are trying to link the ATO and it advises your details do not match, it means the details drawn to myGov account do not match what the ATO have for you. This could be a name, address or date of birth. Depending on the services you have already linked; the information populates from that service.
When updating details in 'myGov' it is not updating directly with the ATO only within the myGov account.
There are few ways to update your information with us. When your details are updated, you can then link the ATO to your myGov account.
All replies
Hi @EnnaSuz,
If you are trying to link the ATO and it advises your details do not match, it means the details drawn to myGov account do not match what the ATO have for you. This could be a name, address or date of birth. Depending on the services you have already linked; the information populates from that service.
When updating details in 'myGov' it is not updating directly with the ATO only within the myGov account.
There are few ways to update your information with us. When your details are updated, you can then link the ATO to your myGov account.
Featured articles
10 Apr 2025 · 4 min read time
8 June 2023 · 2 min read time
28 Aug 2025 · 5 min read time