https://www.mygovid.gov.au/help-managing-your-mygovid#updating-your-mygovid-email-address
https://www.ato.gov.au/Newsroom/smallbusiness/General/Need-to-update-your-myGovID-email-address-/
I have read these articles but I'm still unable to update my email address.
Image: https://imgur.com/a/lhpH9UH
To update your email:
If the ability to update the email is not available, you will need to wait 24 hours and then try again.
If you receive the error message 51008 it means that the email address you are attempting to claim has already been registered. To resolve this specific issue you will need to contact myGovID support, provide all the relevant email information, and direct the service agent to escalate your request that the email address be cancelled so that you may claim it.
To update your email:
If the ability to update the email is not available, you will need to wait 24 hours and then try again.
If you receive the error message 51008 it means that the email address you are attempting to claim has already been registered. To resolve this specific issue you will need to contact myGovID support, provide all the relevant email information, and direct the service agent to escalate your request that the email address be cancelled so that you may claim it.
24 Aug 2025 · 2 min read time
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