I set up a payment plan with 0% interest last year. For the first few months no interest was charged. Then in January interest was charged for that month at almost 11%. When I called the ATO they said payment plans always have interest and I could call back when it is fully repaid and get a redemption of all interest paid. I checked my previous payment plan transaction history and found that the general interest was always remitted on the same day but it seems no longer the case. Note that I have always had payment plans with a small total balance owed that did not attract interest charges. Could anyone confirm the process advised to me on the phone is correct and interest charges will be reversed once the payment plan is paid off?
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1,588 views1 replies
1 replies
1,588 views
1 replies