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Peter_Clyne(Superuser)Superuser
13 Feb 2023

Since you're hitting a system error, you should call ATO and ask 'em to help you file your return online.

Call queues can often be unreasonably long, so best to be equipped with your caffeine beverage of choice.

As I've noted before, ATO doesn't care how much of other peoples time they waste.

Good luck.

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1 replies
104 views
1 replies

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MrClueless(Newbie)Newbie
13 Feb 2023

Thank you... I actually tried to call them many times but they always say they are a maximum capacity and ended the call automatically ! I'll try calling them tomorrow =(

13 Feb 2023

Tax returns are not automatically submitted. You or your tax agent need to do this.


The "Tax Ready" indicator means that your employer has let the ATO know that they have finalised their PAYG reporting the year in question, therefore there should be no changes to the amounts that have been reported for you.


If no luck with the phones, try the ATO link Lodge your tax return online with myTax | Australian Taxation Office (ato.gov.au)

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