I started a new job about six months ago. I recently received a welcome letter in the mail for a super fund and asked my employer about it as I had not received any super into my actual nominated fund.
long story short- when setting me up on their clearing head they have spelt my last name wrong. So I was automatically given a new super account as my actual funds system didn’t recognise the name.
It has been 6 weeks now and countless emails and talks to be asked to just consolidate my super. The only issue is I can’t because they have spelt my name wrong and my superfund won’t accept it.
I am now stuck trying to change my name on a super account I never wanted- which can take a couple months apparently.
basically what I want to know is this- is my employer liable for the fees and interest I am losing because of their mistake? I have over $200 on fees as it is a couple thousand dollars and it will be more by the time it’s sorted and even deductions from investments. I have checked and my interest for my actual fund is higher than the one I have.
I want to make sure I am receiving the correct amount of super into my nominated fund without the fees and charges for opening up a fund- I don’t think I should be liable for that as it is their mistake?
I also want to know if anything is going to come up later down the track with this account with the wrong name being attached to my tax file number.
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