I am trying to log in to MyGovId but am getting an error code NWK00003. Says there is a connection issue and to close the app and try again. Cannot get rid of this screen so cannot close or do anything.
Further, when attempting to log in via https://auth.identity.gov.au/choose-identity-provider/selection this site also fails to load.
All other services and network connections are fine.
Hi @itismyusername and @Nsaw
Thanks for your patience, you should be able to access myGovID now. Let us know if there's anything else you need.
Im having the same issue, I deleted the app and reinstalled and still cant get it to work, dont seem to have internet issues either , very frustrating
Hi @itismyusername and @Nsaw
We apologise there's an issue with some services.
We're looking into this at the moment and will update you when we know more.
So, this site appears to have been down all day. I still get this message:
Hmm. We’re having trouble finding that site.
We can’t connect to the server at mygovid.gov.au.
If you entered the right address, you can:
Try again later
Check your network connection
Hi @itismyusername and @Nsaw
Thanks for your patience, you should be able to access myGovID now. Let us know if there's anything else you need.
5 Nov 2025 · 6 min read time
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