Does the ATO purposely make it impossible to call or speak with a human in any way?

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 · Accepted Answer

AnitaATO · Answer

Hey , We're sorry you're having trouble getting through to us on the phone. We're experiencing high call volumes at the moment if you persevere someone will be able to help you. The best time to contact us is 8am local time. If you're needing to speak to someone because you need a statement of account showing that your HELP debt has been paid off, you can access all of this via your MyGov account.

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