Loading
This thread is archived and the information may not be up-to-date. You can't reply to this thread.
AustinBurke(I'm new)I'm new
31 May 2023

I tried to pay a significant amount of my HECS a few weeks ago because of the new indexation and it's been pending for awhile I tried to call quite a few times over the last few days but it hasn't gone through I've been too scared to try and pay more since if both end up going through my account would be in deficit. Now it's too late since it would take too long to process it, I've called over and over again but It hasn't gone through. I'm not sure what to do and feel cheated on the whole situation.

305 views
2 replies
305 views
2 replies

Most helpful response

Most helpful reply

VeLo(Master)Master
31 May 2023

Hi @AustinBurke


Has your payment left your bank account?

If your payment did come out of your account a couple of weeks ago, you can follow the steps in the missing payments page.


If it hasn't left your account, I imagine that would be a question for your bank, which I'm guessing is a bit late to arrange now.


All replies

Most helpful reply

VeLo(Master)Master
31 May 2023

Hi @AustinBurke


Has your payment left your bank account?

If your payment did come out of your account a couple of weeks ago, you can follow the steps in the missing payments page.


If it hasn't left your account, I imagine that would be a question for your bank, which I'm guessing is a bit late to arrange now.


AustinBurke(I'm new)I'm new
31 May 2023

Yeah I managed to contact both and there was nothing they could do, since there was a 'The account has pending transactions that may affect the final balance.' notice on the repayment page I just assumed it was being processed. I managed to submit it now but it's probably too late.


Featured articles

20% reduction of HECS-HELP and other student debts

3 June 2026 · 3 min read time

Paying my HECS HELP student loan

13 May 2026 · 4 min read time

Linking the ATO to your myGov account

16 June 2026 · 2 min read time

Top liked users

  1. Bruce4Tax

    (Taxicorn)

    3115 likes

  2. Taxduck

    (Taxicorn)

    2132 likes

  3. PayrollDeanne

    (Taxicorn)

    863 likes

  4. YellowPotato

    (Taxicorn)

    561 likes

  5. knaresbro

    (Devotee)

    374 likes

Top contributors

  1. Bruce4Tax

    (Taxicorn)

    9671contributions

  2. Taxduck

    (Taxicorn)

    4853contributions

  3. PayrollDeanne

    (Taxicorn)

    2077contributions

  4. YellowPotato

    (Taxicorn)

    1406contributions

  5. YEP

    (Devotee)

    836contributions

Loading
I tried to pay a large portion of my HECS but it didnt go through and now its too late. | ATO Community