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4 June 2023

I suddenly lost access to ATO from my MyGov account. I unlinked then when I received confirmation of this, I tried to relink but as soon as I enter my TFN I receive Error code: PAB.DE.0002

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2 replies
339 views
2 replies

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Most helpful reply

AriATO(Community Support)Community Support
7 June 2023

Hi @KarenWilliams


That error code can mean you have extra security on your account. Do you know if you were caught up in any data breaches or if someone else tried to access your record? We'd need to access your account to check whats going on so you'd need to speak with us. I'm afraid we don't have access here.

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Most helpful reply

AriATO(Community Support)Community Support
7 June 2023

Hi @KarenWilliams


That error code can mean you have extra security on your account. Do you know if you were caught up in any data breaches or if someone else tried to access your record? We'd need to access your account to check whats going on so you'd need to speak with us. I'm afraid we don't have access here.

7 June 2023

Thank you. Yes, I managed to contact the ATO who advised just that...there is extra security on my account. I need to go through an additional process now to access ATO via my MyGov account.

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Error code: PAB.DE.0002 when I try to re-link ATO to MyGov | ATO Community