I need to be able to add administrators to my company so we can process payments to states and other linked RAM entities
At this stage all I am getting on setting up mygovid on the app is
Error code 45047 (422) ‘Unable to verify’
i have reinstalled the app multiple times, and have an id that is at basic level, but fail on drivers licence, or passport entry to lift the security level
Hi @BrfHelms,
Do you already have a myGovID account under a different email address? The 45047 (422) error indicates that you've already verified your identity documents on another myGovID profile. With myGovID, you can only ever have one account. If you ever try to verify your identity documents under a different email address, it'll give you that error.
If you can, try to log in to myGovID using the email address you originally used to set up your account. To log in with your original myGovID again, you'll need to delete and reinstall the myGovID app, and then log in with the original email address you used. The help page has instructions on setting up your account again.
Hi @BrfHelms,
Do you already have a myGovID account under a different email address? The 45047 (422) error indicates that you've already verified your identity documents on another myGovID profile. With myGovID, you can only ever have one account. If you ever try to verify your identity documents under a different email address, it'll give you that error.
If you can, try to log in to myGovID using the email address you originally used to set up your account. To log in with your original myGovID again, you'll need to delete and reinstall the myGovID app, and then log in with the original email address you used. The help page has instructions on setting up your account again.
24 Aug 2025 · 2 min read time
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