Every time I’ve tried to link ato to myGov it comes up with the two secret shared questions, i enter my bank details and it’s saying they’re incorrect? I have tried calling the ato multiple times today but the computer woman keeps saying there’s too much demand, i just need to talk to a human so they can help me link it so I can lodge my tax return soon
Hi @lilliankost,
Sorry to hear you're having trouble linking with us! Your bank details might not match what we have on record for you. If you can, try using some of the other information we can use to link you.
Hi @lilliankost,
Sorry to hear you're having trouble linking with us! Your bank details might not match what we have on record for you. If you can, try using some of the other information we can use to link you.
Hi @GabbyATO, no other information on that 2 secret shared questions portal apply to me, i only have my super and my bank details. All of the other questions do not work for me.
5 Nov 2025 · 6 min read time
2 Dec 2025 · 3 min read time
24 Aug 2025 · 3 min read time
308 views
3 replies