when i sign onto ATO I get error message - permission required access denied.But this is my account

 Author: JacobATO(Community Support)Community Support

17 July 2023

Hey @MC007,

That’s not good to hear. Start by trying to clear the cookies and cache for your web browser. If that doesn’t work, try a different browser and if that doesn’t work, we’d advise to unlink the ATO and re-link and that should fix the issue.

please let us know if this doesn't resolve the issue or a new error occurs.