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20 July 2023

I order products on. Alibaba , there is a form online for me to fill for Tax exemption , but when i filled my tax number , iit says tax number is invalid ? I am sure i entered correctly

Please help

Jacqueline

3,207 views
1 replies
3,207 views
1 replies

Most helpful response

Most helpful reply

CatherineATO(Community Support)Community Support
25 July 2023

Hi @Jacquelinedao,


Are you sure the website is requesting your TFN and not your ABN?


ABN's are associated with importing goods into Australia and associated business activities so it doesn't add up to be requesting your TFN.


Your question would be best directed to Alibaba for support as the issue relates to their website and not an issue with your ATO record or TFN.

All replies

Most helpful reply

CatherineATO(Community Support)Community Support
25 July 2023

Hi @Jacquelinedao,


Are you sure the website is requesting your TFN and not your ABN?


ABN's are associated with importing goods into Australia and associated business activities so it doesn't add up to be requesting your TFN.


Your question would be best directed to Alibaba for support as the issue relates to their website and not an issue with your ATO record or TFN.

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