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4 Aug 2023

I need to lodge a paper tax return for 2008-2009 and 2011-2012, but I am not sure on the amounts that I earnt and I can no longer contact the employer. I have tried to call the tax office number on [removed by moderator] but keep getting a message saying that they are too busy and not able to take my call. This is very frustrating as I have been trying to call at different times but keep getting the same message. Am I able to retrieve my statements somehow online? I also need my statements for centrelink as well.

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198 views
1 replies

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AnitaATO(Community Support)Community Support
4 Aug 2023

Hey @Besthobartman90,


We're sorry you're having trouble getting through. We're experiencing very high call volumes at the moment and if you keep on trying someone will be able to help you.


As the information you're needing is from quite a few years ago it's not going to be available online and you're going to need to request copies of these tax documents from us.

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Most helpful reply

AnitaATO(Community Support)Community Support
4 Aug 2023

Hey @Besthobartman90,


We're sorry you're having trouble getting through. We're experiencing very high call volumes at the moment and if you keep on trying someone will be able to help you.


As the information you're needing is from quite a few years ago it's not going to be available online and you're going to need to request copies of these tax documents from us.

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